We’re dedicated to helping our neighbors save energy and enhance comfort with heat pump solutions using the latest ductless technology as well as conventional ducted systems.
We’re dedicated to helping our neighbors save energy and enhance comfort with heat pump solutions using the latest ductless technology as well as conventional ducted systems.
In 2007, our founder, Nick Lupo, had a vision to create a family-owned and operated HVAC company that prioritizes top-notch customer service through teamwork and professionalism. More than 17 years later, Control Point Heating • Cooling • Plumbing • Electric's team has over 286 years of combined experience in the HVAC industry, with technicians and professionals who are committed to excellence on every project.
In January of 2023, Danielle Boland, Nick's partner both professionally and personally, officially joined the team as a co-owner and Director of Strategy and Business Operations. This move occurred after years of discussing how well their personalities and skills would complement each other as business partners. Danielle brings over 25 years of extensive business strategy expertise and a passion for leadership, employee wellness, and the highest standards in customer experience. Her focus is to ensure all customers have a 5-star experience from start to finish and to nurture a culture of opportunity, diversity, and excellence for all colleagues and customers.
We are fully licensed and insured, EPA Certified, and environmentally responsible. We also offer assistance to help you secure energy rebates and save money.
Want to save money and reduce your carbon footprint while enjoying improved comfort and convenience? Go ductless.
We do what we say we are going to do when we say we are going to do it. If this can’t happen, we alert the team ahead of the deadline and are encouraged to ask for help.
We are a culture that encourages personal and professional growth and innovation. This means supporting autonomy, initiative, and calculated risk-taking.
Our open-door policy means we candidly discuss the challenges or frustrations of the business while proposing possible solutions.
We believe in equal business stature with our customers. Our mission is to delight customers at all times no matter what. We approach every interaction with a 5-star review mindset.
We prioritize balance, wellness, and family. We are each responsible for creating an amazing environment amongst our colleagues and customers.
A planned maintenance program allows our professionals to test, inspect, monitor, clean, and adjust your system to ensure safety and efficiency.
The U.S.A. plan is for your safety, health, comfort, and efficiency.
Properly maintained equipment is safer for your family or business.
The U.S.A. plan saves you money by keeping your equipment running at top efficiency, ensuring your monthly energy bills are kept as low as possible.
Properly maintained equipment is more reliable, which means fewer unexpected repair bills.
All U.S.A. members enjoy a variety of discounts.
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Client
“Another great service call from Control Point Heating • Cooling • Plumbing • Electric! As always happens the furnace goes down when I am out of town! No fear! I called Control Point Heating • Cooling • Plumbing • Electric and Kenny B. came out and got us back up and running! The important thing to mention is that Kenny made my wife feel confident she would have heat soon and he was able to keep her informed and fully explained what he needed to do. I can't say enough about Kenny! He has such a calming presence and always gets us back up and running quickly?”
Client
“Kenny and Christopher are extremely professional, knowledgeable, and prompt. I'm very happy with their work. 5/5 stars!”
Client
“My home heating unit stopped working and within 24 hours Brett came exactly at the scheduled time. He diagnosed and repaired the unit quickly. He was polite, easy to work with and explained exactly what he did to repair the unit and how it was performing. Thanks!”
Client
“I've been very happy with the new heat pump and gas furnace equipment Control Point Heating • Cooling • Plumbing • Electric installed in January and I couldn't speak more highly of the professional support and service we've received from the entire team at CPM regarding system installation, rebate processing and problem resolution. In my experience, it's quite unusual when the contractor's performance lives up to or even exceeds that in the sales pitch, but that is absolutely the case here! I would enthusiastically recommend the team at Control Point Heating • Cooling • Plumbing • Electric.”
Client
“Freddy and his team were incredibly clean, efficient and fun to have around doing our mini split system. I would and already have recommended them to friends!”
Client
“Ken and Sadie were great . I had a no heat call from my tenant being a plumber myself I thought I could work through it. I was over my head I called Control Point Mech and they sent a tech over in less than 2 hours . Ken and Sadie went through everything and determined gas flow problem . They were right on 'Point' I called gas co and gas service line was frozen . Any other Co would have replaced everything and still would not have worked . Gas Co came over cleared line all was good . Hat’s off to Ken and Sadie . I will continue to use Control Point Heating • Cooling • Plumbing • Electric.”
Client
“Chris did an excellent job cleaning my 5 ac units. He was very efficient, and I look forward to seeing him again in the near future. Also, he is a very nice person and very easy to work with.”
Client
“Another great service call from Control Point Heating • Cooling • Plumbing • Electric! As always happens the furnace goes down when I am out of town! No fear! I called Control Point Heating • Cooling • Plumbing • Electric and Kenny B. came out and got us back up and running! The important thing to mention is that Kenny made my wife feel confident she would have heat soon and he was able to keep her informed and fully explained what he needed to do. I can't say enough about Kenny! He has such a calming presence and always gets us back up and running quickly?”
Client
“Kenny and Christopher are extremely professional, knowledgeable, and prompt. I'm very happy with their work. 5/5 stars!”
Client
“My home heating unit stopped working and within 24 hours Brett came exactly at the scheduled time. He diagnosed and repaired the unit quickly. He was polite, easy to work with and explained exactly what he did to repair the unit and how it was performing. Thanks!”
Client
“I've been very happy with the new heat pump and gas furnace equipment Control Point Heating • Cooling • Plumbing • Electric installed in January and I couldn't speak more highly of the professional support and service we've received from the entire team at CPM regarding system installation, rebate processing and problem resolution. In my experience, it's quite unusual when the contractor's performance lives up to or even exceeds that in the sales pitch, but that is absolutely the case here! I would enthusiastically recommend the team at Control Point Heating • Cooling • Plumbing • Electric.”
We understand making a decision on such an important aspect of your home can be challenging. We have developed our CPM Ultimate Satisfaction Guarantee. It assures that you won’t be making a costly mistake if you invest wisely with Control Point Heating • Cooling • Plumbing • Electric, the Smart and Reliable Solution for your home.
Once work starts, the price quoted is the price you pay, even if the job entails more work than we estimated.
Your system will be installed in accordance with local building codes and manufacturer recommendations.
You, your family, and your property will be treated with care and respect at all times. However, if we accidentally damage your property while installing or servicing your equipment, we will promptly make the needed repairs at no cost to you.
We will handle all refrigerants and chemicals within federal EPA guidelines.
In accordance with our “Delight the Customer” core value, if at any time you are not 100 percent delighted with your CPM experience, please call our Director of Business Operations. We will make sure to address your concern in the best manner possible!
We will install your heating or cooling system efficiently and professionally to deliver the most safe, healthy, comfortable, and affordable system possible.
Can you imagine a scorching hot day here in Shrewsbury without air conditioning? During those dog days of summer, your air conditioning system can be your very best friend.
Improving the indoor air quality (IAQ) at your Shrewsbury home or business makes sense on so many levels. Consider your health, your comfort, and your household budget. It’s hard to
If you have a ductless mini split system, you need an air handler to do the heavy lifting. It circulates conditioned air throughout your Massachusetts home. Doing so lets you keep your living space at the desired temperature.
At Control Point Mechanical, we realize everybody’s financial situation is unique. That’s why we offer convenient options for new system installation and repair services.
